Accounting, legal, consulting, engineering
IT support for professional
services firms in Perth
Your work runs on confidential client files, billable hours, and the trust that comes with both. When systems are slow or security can’t be evidenced, it shows up in your day and in front of your clients. We handle the technology so your team can stay on the work that pays.
What we see
The technology problems these firms actually have
Confidentiality sits underneath everything you do. Client matters, financials, and privileged correspondence cannot leak, and the obligation does not stop at the office door. Most firms have grown their document handling one drive and one mailbox at a time, so files end up scattered across personal folders, email attachments, and a shared drive nobody fully owns. Finding the current version of a document becomes its own small task.
Compliance now arrives from outside. Larger clients and your own insurer send security questionnaires before they sign, asking about multi-factor authentication, backups, access controls, and how you would handle a breach. Whoever is closest to IT ends up answering, often without the evidence to back the answers up. A weak response can stall a contract or push up a premium.
Then there is the cost of waiting. When a file takes too long to open, a remote session drops, or a laptop needs reimaging, the time comes straight out of billable work. For a business that sells expertise by the hour, slow systems are not an annoyance, they are leaked revenue.
Your people also work everywhere. An accountant at a client’s premises during reporting season, a lawyer in court or at mediation, an engineer on a site visit, a consultant working from home. They all need the same files, the same security, and the same support wherever they are, on whatever device they picked up that morning.
How we help
Where our services meet those problems
We work across four areas. For a firm like yours, here is how each one earns its place.
Managed IT
We put your document and email foundations on Microsoft 365 so there is one place files live, proper version history, and permissions that match who should see what. Devices, mailboxes, and access are managed centrally, so a partner working from court has the same setup as the office.
Cybersecurity
We align your environment to the Essential Eight, the framework most client and insurer questionnaires are built around. That means multi-factor authentication, patching, backups, and access controls are in place and documented, so when a questionnaire lands you have evidence rather than guesswork.
AI Enablement & Purpose-Built Software
Where it is genuinely useful, we help your team apply AI to first-draft documents, triage incoming files, and surface matter or job status on a single dashboard. We set it up with governance so confidential material stays inside your control, not pasted into a public tool.
IT Projects
When you outgrow a shared drive, open a second office, or need to move off an ageing server, we scope and run the project to a defined finish line. You get a documented handover, not a half-migrated mess that becomes your problem in six months.
Which package fits
Most firms this shape land on Protect+
We keep two managed plans. Protect is $105 per user per month and Protect+ is $150 per user per month, both ex GST. Protect covers monitoring, helpdesk, endpoint security, identity, Microsoft 365 management, and Essential Eight alignment. Protect+ adds unlimited support hours and advanced threat protection.
For professional services firms, Protect+ usually makes more sense, and we will say so honestly. When your people bill by the hour, a capped support arrangement quietly nudges them to push through a problem rather than raise it, and that is exactly the time you lose. Unlimited support removes the hesitation. The deeper security in Protect+ also matches the confidentiality obligations you carry and the questionnaires you have to answer.
If a lighter plan is the right call for part of your team, we will tell you that too. The point is to fit the plan to how the firm works, not to round everyone up.
Compare packagesCommon questions
Can you meet our clients’ cyber questionnaire requirements?
Usually, yes. Most client and insurer questionnaires map closely to the Essential Eight, which is the framework we align your environment to. We put the controls in place, document them, and help you complete the questionnaire with evidence rather than best guesses. Where a question asks for something beyond our scope, we tell you plainly and point you to who can.
Do you understand legal and accounting software?
We manage the environment your practice-management and accounting systems run inside: the devices, the Microsoft 365 layer, identity, security, and backups. We are not the developer of those applications, so for issues inside the software itself we coordinate with the vendor on your behalf rather than pretend to be their support desk. That keeps you out of the middle when something needs the vendor to fix it.
How do you handle confidentiality and client privilege?
We are comfortable signing an NDA before we start, and we work on least-privilege access, so our team and yours only reach what the role actually needs. Your data sits in Australian data residency on Microsoft 365, and access is logged. We treat your client information the way you are obliged to treat it.
Can you support staff working from court, client sites, or home?
Yes. Support is remote-first, so wherever your people are working they reach the same team. Because files and identity live on Microsoft 365, a partner at a client’s office or a consultant at home gets the same documents and the same security as someone at a desk in Perth.
We already have a provider but nothing improves. Is that you?
If tickets get closed but your document sprawl, slow systems, and unanswered questionnaires never get better, the gap is usually strategy, not effort. We run the changeover, collect access and documentation from the outgoing provider, and review the environment before we touch anything, so the move does not disrupt billable work.
Talk to us about your firm
Tell us how your team works, where files live today, and what your clients are asking of you. We will tell you what to fix and what to leave alone. One conversation. No pressure. If we are not the right fit, we will tell you.
Get in TouchOr call us on 08 6285 8886. We are in Mount Pleasant, Perth WA.