Accounting, legal, consulting, engineering
IT support for professional
services firms in Perth
Your work runs on confidential client files, billable hours and the trust that comes with both. When systems are slow or security can't be evidenced, it shows up in your day and in front of your clients. We look after the technology so your team can stay on the work that pays.
What we see
Four problems we see in Perth firms
- Confidentiality. Client files end up scattered across personal folders, email attachments and a shared drive nobody fully owns.
- Security questionnaires. Larger clients and your own insurer send security questionnaires before they sign, and whoever is closest to IT answers them without the evidence.
- Slow systems. A file that takes too long to open or a laptop that needs reimaging comes straight out of billable hours.
- Staff who work everywhere. Client premises, court, site visits and home all need the same files, security and support.
How we help
How we fix each one
Managed IT
We put your documents and email on Microsoft 365, with one place files live, version history and permissions that match who should see what. Devices, mailboxes and access are managed centrally, so a partner working from court has the same setup as the office.
Cybersecurity
We align your environment to the Essential Eight: multi-factor authentication, patching, backups and access controls, in place and documented. When a questionnaire lands, you have evidence for each answer.
AI Enablement
We help your team use AI for first drafts and for sorting incoming documents and email, with governance so confidential material stays inside tools you control. It is normally added to Protect+.
IT Projects
When you outgrow a shared drive, open a second office or need to move off an ageing server, we scope and run the project to a defined finish line. You get a documented handover at the end.
Which package fits
Protect+ at $150 per user, with unlimited support
Protect+, our managed IT package, is $150 per user per month ex GST for firms with 20 or more standard users. It covers unlimited support, monitoring, endpoint security, identity, Microsoft 365 management, cloud backup and Essential Eight alignment.
If you have 10 or more people and are growing, or a big appetite for technology such as AI Enablement or Purpose-Built Software, get in touch and we may still be able to help.
When your people bill by the hour, a capped support arrangement nudges them to push through a problem instead of raising it, and that is the time you lose. With unlimited support they can raise every issue.
Staff who only need email and calendar on a phone can be email-only users, from $50 per month. They don't count towards the minimum.
View PricingCommon questions
Can you meet our clients' cyber questionnaire requirements?
Usually, yes. The Essential Eight covers most of what these questionnaires ask about: multi-factor authentication, patching, backups and access controls. We put the controls in place, document them, and help you complete the questionnaire with evidence for each answer. Where a question asks for something beyond our scope, we tell you plainly and point you to who can help.
Do you understand legal and accounting software?
We manage the environment your practice management and accounting systems run in: the devices, Microsoft 365, identity, security and backups. We are not the developer of those applications, so for issues inside the software we coordinate with the vendor on your behalf. That keeps you out of the middle when the vendor needs to fix something.
How do you handle confidentiality and client privilege?
We are comfortable signing an NDA before we start, and we work on least-privilege access, so our team and yours only reach what each role needs. Microsoft 365 tenants created in Australia store core data, such as email and SharePoint files, in Australian data centres, and access is logged.
Can you support staff working from court, client sites or home?
Yes. Support is remote-first, so wherever your people are working they reach the same team. Because files and identity live in Microsoft 365, they get the same documents and security as someone at a desk in Perth. That covers a lawyer at mediation, an accountant at a client's office in reporting season and a consultant at home.
We already have a provider but nothing improves. Is that you?
If tickets get closed but document sprawl, slow systems and unanswered questionnaires never get better, what is usually missing is a plan for the environment as a whole. We do the switch. We run the changeover, collect access and documentation from the outgoing provider, and review the environment before we change anything, so the move does not disrupt billable work.
Tell us what your clients are asking for
Tell us how your team works, where files live today and what your clients are asking of you. We will tell you what to fix and what to leave alone. One conversation. No pressure. If we are not the right fit, we will tell you.
Get in TouchOr call us on 08 6285 8886. We are in Mount Pleasant, Perth WA.